FAQ

We use birch wood, which is important to us. Birch trees grow fast, about 24” a year, which makes them the perfect choice for wood-related projects.

Due to the nature of using natural wood, each piece is unique and can vary from what's shown in the listing images. Unique wood grain and natural marks affect the appearance as well as engraving depths.

We love custom orders! Each of these requests in handled based on what it is. If you have a question about materials or designs, please send us a message!

Since these items are made out of wood, they can be delicate. If cleaning is needed, a damp cloth will do the trick. Just make sure to be gentle, and keep event decor in the original packing until use.

Most of our wall art includes hardware on the back of the piece for easy hanging. Only our geometric collection does not, which is specified in the product description.

We try to be as eco-friendly as possible. We use eco-friendly boxes that are the perfect fit for most of our products. Since each piece is fragile, we try to keep everything as secure as possible. In addition to eco-friendly boxes, we also use recyclable kraft packing tape and paper/ products to wrap each item. Sometimes things break, but we are always here to help fix this problem any way we can.