Frequently Asked Questions

Learn about our Transparent Operations

Custom Orders & Personalization

Yes! I love creating custom pieces that bring your unique vision to life. If you have a specific idea, reach out via the contact page with details, and I’ll let you know if it’s possible. Custom orders may require additional time and pricing adjustments based on complexity.

Most of my designs can be slightly modified in size or color, depending on the materials used. If you have a special request, feel free to contact me before placing an order to discuss options.

Materials & Craftsmanship

I use a combination of wood, 3D-printed elements, and carefully sourced materials to ensure each piece is durable and beautifully crafted. My work blends organic textures with modern techniques to create something truly unique.

Sustainability is important to me. I prioritize eco-friendly materials whenever possible and strive to minimize waste in my production process. Many of my products incorporate natural and recycled materials to reduce environmental impact.

Shipping & Processing

Orders typically take up to 3 business days to process before shipping. Custom or made-to-order items may take longer, but I’ll always provide an estimated timeline at checkout.

Yes, I ship worldwide! Shipping times and costs vary depending on your location. International buyers are responsible for any customs fees or import taxes.

If you need an item quickly, please contact me before ordering. I’ll do my best to accommodate rush requests, but availability depends on my current workload.

Returns & Exchanges

Since each piece is handmade, I generally do not accept returns or exchanges. However, if there’s an issue with your order, please reach out within 30 days of receiving it, and I’ll work with you to find a solution. Custom orders are not eligible for a refund.

If your item arrives damaged, please email me immediately with photos of the damage and packaging. I’ll either replace the item or offer a refund, depending on the situation.

Care Instructions

To keep your piece looking its best, avoid direct sunlight and excessive moisture. Dust gently with a soft cloth or compressed air. For wooden pieces, a light application of natural oil can help maintain their finish over time.

Unless specifically noted, most of my pieces are designed for indoor use. Exposure to extreme weather conditions may cause damage over time. If you need an outdoor-safe version, contact me to discuss customization options.

Collaborations & Wholesale

Yes, I offer wholesale pricing for select items. If you’re a retailer interested in carrying my work, please reach out with details about your shop, and I’ll provide wholesale pricing and minimum order requirements.

Absolutely! I love collaborating with other artists and brands that align with my aesthetic and values. If you have an idea for a partnership, send me an email—I’d love to chat.

Gift Orders & Packaging

All orders are carefully packaged, but I do offer special gift wrapping for an additional fee. Let me know at checkout if you’d like this option.

Yes! If you’re sending a gift, I can include a message with your order. Just add your message in the notes section at checkout.